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Privacy Policy

1. Controller & Contact

The controller responsible for data processing on this website is:

NeoFuse3D

E-mail: [email protected]

For any questions or to exercise your data protection rights, please contact us at the above address.

2. General Principles

We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

All data processing operations are carried out exclusively on servers located in Germany. We do not transfer personal data to countries outside the European Economic Area (EEA) and do not engage in profiling or automated decision-making.

We only collect and process personal data where it is necessary for:

  • Operating and maintaining this website,
  • Handling communication with visitors and potential customers, and
  • Improving performance, stability, and security of our online services.

3. Categories of Data Processed

When accessing our website, your browser automatically transmits certain information to our systems, which is processed to ensure technical operation and to analyze general user behavior. The information includes:

  • Browser type and version
  • Operating system and device type
  • Screen resolution and display settings
  • Referrer URL (previously visited page)
  • Date, time, and duration of visit
  • Pages viewed and navigation actions
  • Approximate geographic location (non-precise)

Your IP address is anonymized by removing the last two bytes before storage, preventing personal identification. No cookies are used for these analyses, and no unique tracking identifiers are created.

All such data are stored solely in anonymized or aggregated form and automatically deleted after 180 days. The processing is based on our legitimate interest under Art. 6(1)(f) GDPR to maintain website functionality, ensure system security, and improve user experience.

4. Communication and Contact Data

When you contact us via e-mail, the personal information you voluntarily provide (such as name, e-mail address, or message content) will be processed for the purpose of handling your request.

This processing is based on:

  • Art. 6(1)(b) GDPR – necessary for the performance of pre-contractual measures or a contract, or
  • Art. 6(1)(f) GDPR – our legitimate interest in responding to inquiries.

We do not disclose personal data to third parties unless required by law or necessary to fulfill your request.

5. Mailing List and Stored Contact Information

If you voluntarily provide your e-mail address to receive information, updates, or other communications from us, we will store it in our internal database.

Your e-mail address will be used solely for direct communication related to NeoFuse3D. We will not sell, rent, or otherwise share your e-mail address with third parties.

The legal basis for this processing is your consent under Art. 6(1)(a) GDPR. You may withdraw this consent and request deletion of your data at any time by sending an e-mail to [email protected].

Upon receiving such a request, all related personal data will be promptly deleted, provided there are no statutory retention obligations.

6. Data Retention and Deletion

  • Technical and analytical data are automatically deleted after 180 days.
  • E-mail and contact data are stored until your inquiry has been processed or until you request deletion.
  • If you have given consent for ongoing communication, we will store your e-mail address until you withdraw consent.
  • Data subject to legal retention periods will be deleted immediately after the statutory retention time expires.

Once the purpose of processing ceases to exist, we erase or anonymize all personal data according to Art. 17 GDPR (“Right to Erasure”).

7. Data Security

We apply appropriate technical and organizational security measures to protect personal data from unauthorized access, alteration, loss, or destruction.

This includes:

  • Secure encrypted connections (HTTPS)
  • Restricted administrative access
  • Data anonymization and minimization
  • Regular security reviews and backups

Only authorized personnel under confidentiality obligations have access to personal data. In the event of a data breach, we will notify affected individuals and the competent supervisory authority in accordance with Articles 33 and 34 GDPR.

8. Your Rights under GDPR

You have the following rights concerning your personal data:

  • Right of Access (Art. 15 GDPR) — to obtain information about data we hold about you.
  • Right to Rectification (Art. 16 GDPR) — to correct inaccurate or incomplete information.
  • Right to Erasure (Art. 17 GDPR) — to request deletion of your personal data.
  • Right to Restrict Processing (Art. 18 GDPR) — to limit processing under certain conditions.
  • Right to Data Portability (Art. 20 GDPR) — to receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object (Art. 21 GDPR) — to object to processing based on legitimate interest.
  • Right to Withdraw Consent (Art. 7(3) GDPR) — to withdraw your consent at any time with effect for the future.
  • Right to Lodge a Complaint (Art. 77 GDPR) — to file a complaint with the competent data protection authority in Germany (Landesdatenschutzbehörde) if you believe your rights are being violated.

To exercise any of these rights, please contact us by e-mail at [email protected]. We will respond without undue delay and within the statutory period of one month as required by Art. 12 GDPR.

9. Data Sharing and Third Parties

We do not share personal data with third parties unless:

  • You have expressly consented (Art. 6(1)(a) GDPR),
  • The disclosure is legally required (Art. 6(1)(c) GDPR), or
  • It is necessary to perform contractual or pre-contractual measures (Art. 6(1)(b) GDPR).

Where third parties are engaged as service providers (e.g. for infrastructure maintenance or communication handling), they act strictly as data processors under Art. 28 GDPR and are contractually bound to comply with all data protection obligations.

10. Automated Decision-Making and Profiling

We do not use automated decision-making systems or profiling within the meaning of Art. 22 GDPR.

11. Analytics Opt-Out

12. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, internal processes, or new services. The latest version will always be available on this page. Your continued use of the website after any updates constitutes acceptance of the revised policy.

Effective Date: October 13, 2025
Version: 1.1